Privacy Policy
Learn how we collect, use, and protect your personal data.
TravelSpot ("we" or "us") deeply values your personal information. We take appropriate security measures in accordance with legal requirements to protect your data. This Privacy Policy explains how we collect, use, store and protect your information, and your related rights. Please read carefully before using our services.
1. Information We Collect
When you use our website, we may collect the following types of information:
1.1 Information You Provide
<strong>Contact Info:</strong> When you submit a form, we collect your name, email and message.
<strong>Subscription:</strong> When you subscribe, we collect your email address.
<strong>Communications:</strong> Content from your emails to nannancheerup@gmail.com or calls to +8615617692113.
1.2 Automatically Collected
<strong>Device:</strong> Model, OS version, browser type and version.
<strong>Logs:</strong> IP address, access time, pages visited, duration, clicks.
<strong>Location:</strong> Approximate location from IP (traffic analysis only).
1.3 Information We Do NOT Collect
We do not collect ID numbers, bank accounts, precise GPS, contacts or photos. We do not perform automated decision-making or profiling.
2. How We Use Information
We use collected information to:
<strong>Travel Consulting:</strong> Respond to your travel inquiries and itinerary requests.
<strong>Improve Experience:</strong> Analyze traffic to optimize layout and content.
<strong>Send Updates:</strong> With your consent, send travel inspiration (unsubscribe anytime).
<strong>Security:</strong> Detect and prevent fraud, abuse and security incidents.
<strong>Legal Compliance:</strong> Comply with applicable laws and legal processes.
3. Data Storage & Protection
3.1 Storage
Your data is stored on secure servers within China. We will not transfer data overseas without your consent or legal requirement.
3.2 Retention
We retain information only as long as needed:
Contact form submissions: 12 months
Newsletter subscriptions: until unsubscribed
Website access logs: 6 months
3.3 Security Measures
We implement industry-standard protections:
SSL/TLS encryption for data transmission
Server firewall and access controls
Regular security audits and vulnerability scanning
Employee access controls and confidentiality training
4. Your Rights
Under applicable data protection laws, you have these rights:
To exercise your rights, contact us below. We respond within 15 business days.
5. Data Sharing & Disclosure
<strong>We do not sell your data.</strong> We only share in these cases:
<strong>Your Consent:</strong> Sharing with parties you designate.
<strong>Service Providers:</strong> Hosting, analytics, email delivery partners with confidentiality obligations.
<strong>Legal:</strong> As required by law, court order or government request.
<strong>Business Changes:</strong> In merger/acquisition, with advance notice.
6. Cookies & Similar Tech
6.1 What Are Cookies
Small text files stored on your device to remember preferences and enhance experience.
6.2 Cookies We Use
<strong>Essential:</strong> Core functionality like navigation and forms.
<strong>Preference:</strong> Remember your language choice.
<strong>Analytics:</strong> Understand visitor behavior to improve content.
6.3 Managing Cookies
Manage via browser settings. Disabling some cookies may affect website functionality.
7. Children's Privacy
Our services are for adults. We do not knowingly collect data from children under 14.
If you believe a child has provided us data, contact us at nannancheerup@gmail.com and we will delete it promptly.
Users under 18 should read this policy with a parent or guardian.
8. Policy Updates
We may update this policy. Updates are posted on this page with a new date.
For significant changes, we notify via website announcement or email:
Major service model changes
Significant data collection changes
Changes in data usage purposes
Major changes in user rights
Continued use after updates means you accept the changes.
Contact Us
If you have questions about this Privacy Policy or need to exercise your data rights:
Last updated: 2025-07-01 | We review this policy at least annually.
Right of Access
Request access to your personal data we hold.
Right of Correction
Request correction of inaccurate or incomplete data.
Right of Deletion
Request deletion of your data under legal circumstances.
Right to Withdraw
Withdraw previously given consent at any time.
Right to Complain
File a complaint with relevant authorities.
Right to Portability
Request transfer of your data to a designated party.
Explore
Privacy Policy